Frequently Asked Questions


Updated on 18 Sep 2024
General
Singtel – Singapore Cancer Society Race Against Cancer is an annual fundraising event organised by Singapore Cancer Society (SCS) since 2009. RAC is an annual fundraising event organised by SCS to raise funds. Funds are raised to support our cancer community through our various programmes and services. Each year, SCS needs to raise about $20 million annually to keep these programmes and services running. Contributing to this yearly amount, Race Against Cancer aims to raise $1,300,000.

Organised by SCS, RAC 2024 aims to raise funds for Singapore Cancer Society programmes and services including cancer treatment subsidies, welfare assistance, cancer rehabilitation, hospice care, cancer screenings, research, public education, and cancer support group initiatives.

All funds raised will help to drive SCS's programmes and services such as the SCS Cancer Care Fund, SCS Cancer Rehabilitation Centre, SCS Cancer Treatment Fund, SCS Help the Children and Youth Programme and the SCS Welfare Aid.

RAC exists to make our statement against cancer, to Minimise Cancer and Maximise Lives.

No one should fight cancer alone - this event invites people of all walks of life to join in the fight and run alongside those who are impacted by cancer.

Physical Race
Date: 29 September 2024 (Sunday)
Time: 7am to 11am
Venue: Angsana Green, East Coast Park
Race Categories: 2km (Parent-Child Fun Run, 5km (Non-Competitive), 10km (Competitive), and 15km (Competitive)

Virtual Run
Date: 29 September 2024 to 15 October 2024
Venue: Anywhere, as long as you clock your distance with Strava App
Race Categories (Cumulative Challenge): 21km and 42km

Follow us on our official Singtel - Singapore Cancer Society Race Against Cancer Facebook Page and Singapore Cancer Society Instagram to get the latest updates.
Registration
Physical Race: 7 June 2024 to 31 August 2024 2359hrs.
Virtual Run: 7 June 2024 to 28 September 2024 2359hrs.

Physical Race
For the 2km Parent-Child fun run category, child participants must be between 3 years old to 12 years old as of 29 September 2024.

For the 5km fun run category, participants must be minimum 6 years old and older as of 29 September 2024. All participants aged 12 and below must be accompanied by a parent or guardian in the same category.

For the 10km and 15km categories, participants must be minimum 13 years old and older, as of 29 September 2024. All participants aged 18 years old and below should be accompanied by parents or guardians and parental/guardian consent should be obtained.

Virtual Run
All participants aged 18 years old and below should be accompanied by parents or guardians and parental/guardian consent should be obtained.
Yes. You are required to register for a new account. Returning participants will need to create a new account, as according to PDPA guidelines, we do not retain past participant data.

You can register for the race by clicking on the 'Register' button and select to join as 'An Individual'. There is no registration fee. You will be asked to fundraise/donate a minimum amount to qualify for the run, depending on the distance category that you wish to register, to help us to fundraise.

Upon successful registration, you will receive a confirmation email to your registered email. If it does not appear in your Inbox, do check your Junk/Spam folder.
No. We strongly encourage and welcome individuals, families, friends, communities, teams, organisations, and corporates to register as a team for this meaningful event.
You will receive an email confirmation to your registered email address upon successful registration.
This could be due to the following reason(s):
  • There could be an error in the email address used for registration, so the registration email confirmation was unable to be sent to the correct email address.
  • The email has been blocked by your mail server and/or is treated as a junk/spam email.
Should you require further assistance, please email rac@singaporecancersociety.org.sg. Kindly include your registered name and mobile number, and we will get back to you within 1 to 3 working days.
Please note that one email address can only be used to register for the event once. To register another participant, you will have to use another email address to register.
Yes. You can login to your profile to edit your t-shirt size or mailing address before 31 August 2024. We will not allow anymore changes after the deadline. For further assistance, email rac@singaporecancersociety.org.sg.
You are required to select your preferred category at the point of registration. You will not be able to change via your profile after registration. For further assistance, email rac@singaporecancersociety.org.sg.

You can only participate in the 21km or 42km Cumulative Challenge (Virtual Run). However, your event entitlements can only be delivered to a Singapore-based address.

As the physical event will only be held in Singapore, all participants taking part in the physical RAC 2024 will need to be present in Singapore during the event period (29 September).
Please email rac@singaporecancersociety.org.sg. Include your registered name and mobile number, and we will get back to you within 1 to 3 working days.
All registrations are strictly non-transferable.
Team Registration
To register for a New Team, please click on the 'Register' button and select the 'Team Leader of a New Team' option and a team code will be issued to the Team Leader. Remember to share the team code to the rest of your team members to use during their registration.

To join an Existing Team, please click on the 'Register' button and select 'New Member of Existing Team' option. Remember to use the team code provided by your Team Leader.

There is no maximum number of members for team registration.

Please note that one email address can only be used to register for one account (participant). i.e., each participant will need to have their own account to participate in the event.
For corporate registrations, please email us at rac@singaporecancersociety.org.sg and our friendly team will assist you further.
No. We do not offer discounts for bulk registrations.
Yes, all team members can select different race categories to participate. They do not have to participate in the same category as the Team Leader.
We highly encourage all team members to participate in the same race category (i.e., 15km) as the Physical Race flag-off timings will be different for 5km, 10km and 15km.

Each team's minimum fundraising target is totalled up by the number of team members registered. Depending on the distance category selected per team member, the minimum fundraising target will be multiplied.

Please refer to the table(s) below for an example:

Example 1.
Team Name Team Members Selected Category Total Minimum Fundraising Target for Team A
Team A Team Member 1 5km $180
($50 + $60 + $70)
Team Member 2 10km
Team Member 3 15km
Example 2.
Team Name Total no. of Team Members Selected Category Total Minimum Fundraising Target for Team B
Team B 15 15km $1,050
(15 pax * $70)
All team members will need to complete their distance category selected. Only team members who have achieved their distance category will be allowed to receive the event entitlements.
As a team, all members will need to achieve the total team target amount of donations to be raised. If the total team target is not reached, only individual team members who have achieved their individual target donation amount will be allowed to participate in the event. These team members would then be running as individual participants.
Physical Race
RAC Physical Race will be held on Sunday, 29 September 2024 at Angsana Green, East Coast Park.
The last date to register is 31 August 2024. However, we highly encourage all participants to register early and confirm your T-shirt size, Bib name (Display Name), personal details necessary for the race. No changes can be made to profiles after 31 August 2024.
All Physical Race participants will receive an event t-shirt and medal (if fundraised the minimum amount) and an e-certificate for your participation. Refer to this page for more information.
The e-Certificates will be made available for download 2 to 3 weeks after the event for qualified participants. Please login to your account to download the e-Certificates during the period.

If you have yet to achieve the minimum fundraising amount, you are not eligible to take part in RAC.
The following message will be displayed on your profile:

If you achieved the minimum fundraising amount, you are eligible to take part in RAC.
The following message will be displayed on your profile:
No. Without the race bib, participants will not be allowed to enter the start point as there is a race timing chip tied to every bib number assigned.
It will be your profile display name.
All participants must have their race bib to enter the venue and are advised to travel light.
Yes. There is a baggage deposit area at the venue. Whilst maximum care and security will be enforced, the Organisers will not be responsible for any loss or damaged items or delay in retrieving the bags. Participants are advised to travel light and only bring necessities.
This is a foot race. No form of assistance, both motorised and un-motorised, will be permitted.
Medals will be given for participants who complete the 10km and 15km competitive race category. The 5km is a non-competitive fun run category and no medal will be given.
No. You will not be entitled to the Medal. Additionally, you will not have a finishing race time.
Yes. All participants in the competitive categories (10km and 15km) will get their nett race timing. Prize winners and ranking are based on gun time. These will be available via the event website after the event. Please note that the 5km fun run category is not a timed race.
No, bringing pets along is not advisable, the Organiser will not be responsible for any actions caused by the participants.

Yes. You can bring along your kids as long as they are registered. Please take note of the age limit criteria for the categories:

For the 2km Parent-Child fun run category, child participants must be between 3 years old to 12 years old as of 29 September 2024.

For the 5km fun run category, participants must be minimum 6 years old and older as of 29 September 2024. All participants aged 12 and below must be accompanied by a parent or guardian in the same category.

For the 10km and 15km categories, participants must be minimum 13 years old and older, as of 29 September 2024. All participants aged 18 years old and below should be accompanied by parents or guardians and parental/guardian consent should be obtained.

Virtual Run
All participants aged 18 years old and below should be accompanied by parents or guardians and parental/guardian consent should be obtained.
For safety purposes, strollers are not allowed at the event venue.
Photography and/or videography will be taken during the event for news and publicity purposes and Singapore Cancer Society reserves the right to use any photographs, motion picture, recording, or any other record of the run for any legitimate purpose, including commercial advertising.
In the event of inclement weather, the Organiser reserves the right to delay the commencement of the race. Should the inclement weather persist after delay, the Organiser reserves the right to cancel the race without any refund.
Please approach the nearest first aiders deployed along the race route. Participants who require immediate medical attention may alert the route marshals.

There will be volunteers placed along the route to provide support in high congestion areas. The first aid team will be on stand-by on site. If any runners require any assistance during the race, you may approach any of the organiser staff or volunteers for support. Ambulance services are available if necessary.

Do note that participants who are unable to complete the race will not be eligible to receive the finisher's medal (applicable for 10km and 15km categories) and prizes (if any).
Virtual Run
RAC Virtual Run will be happening from 29 September 2024 to 15 October 2024.

The Virtual Run category allows you to participate at any time and place.

You will need to clock your distance and duration during the virtual race period (29 September to 15 October). We recommend that you can take the park connectors (PCNs) or parks near your home. You will need to track your date and time, distance, duration, and route map using Strava (GPS-enabled app).
The last date to register is 28 September. However, we highly encourage all participants to register early as there are limited slots for both 21km and 42 categories.
All Virtual Run participants will receive an event t-shirt, medal (if fundraised the minimum amount) and an e-certificate for their participation after the end of the challenge. Refer to this page for more information.
The e-Certificates will be made available for download 2 to 3 weeks after the event for qualified participants. Please login to your account to download the e-Certificates during the period.
You can download the Strava GPS App here.
You are required to link your Strava account by 28 September. Please link the correct account (with activities clocked). Do ensure that you enable the ‘View data about your private activities’ checkbox during linking authorisation.
Please follow the steps:
  1. Log in to your account at https://www.raceagainstcancer.org.sg/login.
  2. Click on 'My Activity'.
  3. Click on 'Connect with STRAVA'.
  4. Click on 'Authorize'.

Do ensure that the current account logged in is the correct account as the one linked to your device.

Should your Strava be different accounts (e.g., Website linked to Strava - Facebook Account, but your phone is linked to Strava - Google Account), you will not be able to upload your activities onto your RAC profile correctly. If this occurs, please proceed to unlink the current account, and relink the correct account.

You will be able to view the distance you have completed from your profile page after logging in. You may also view the distance that you have completed by searching for your name or team name in the Leaderboard.

Please ensure your activities are recorded on the Strava app to the race website for the data to be captured and uploaded. If any submissions are not reflected by the 3rd working day, you may email us at rac@singaporecancersociety.org.sg or support@wobs.sg.
Our system has been designed for participants to link their Strava App and sync activities seamlessly. Without the Strava App, you can’t participate for the Virtual Run category.
There is no limit to the number of submissions that you can make, as long as the walking/running activity is recorded on your Strava app and synced to the website during the virtual race period.
Run, Walk, Hike, Wheelchair activities can be tracked and submitted for this race. Do ensure your activity is of the correct category, as other activities will not be recorded for the event.

No. You can't use a treadmill, steps tracker and pedometer submission for the virtual race as most treadmills, steps tracker and pedometer do not provide a date/time and route map, and it can't be tracked using the Strava app.

You will have to download, register for a Strava account, and sync it to the race website.

No. All participants should record their own activities using their own Strava app. If you experience any difficulties syncing your activities, please delink and relink to your active Strava account.

For further assistance, you may email us at rac@singaporecancersociety.org.sg with your full name, email address, and DOB so that we can look into the issue.
You can manually upload the activities to your Strava account here. After you have successfully completed the manual upload, please proceed to link your Strava account to your RAC profile for the activities to be synced seamlessly.
Race Entitlement Pack Collection

Qualified physical category participants can collect their Race Packs and Race Bibs at Singapore Cancer Society HQ (30 Hospital Boulevard #16-02, 10am - 5pm). Without your Race Bibs, participants will not be able to participate in the run.

Collection Dates:
  • Friday, 20th September 2024
  • Monday, 23rd September 2024
  • Tuesday, 24th September 2024
There is no race pack collection on event day.
No, there will not be any Race Entitlement Pack collection on the event day itself, and large crowds are expected. Please collect your Race Packs and Race Bibs on the 20th, 23rd, or 24th of September from SCS HQ at 30 Hospital Boulevard #16-02 Singapore 168583, while stocks last.

The Race Entitlement Pack Collection for qualified Physical Race participants (2km, 5km, 10km, 15km) will be happening on 14th and 15th September 2024 from 11.00am – 7.00pm.

Qualified* participants in the Physical Race category (2km, 5km, 10km and 15km) will need to pick up their run bibs for Race Day. If you opted to receive the ‘Event T-shirt and Goodie Bag’ during registration, the race entitlement pack (goodie bag) will contain the t-shirt, run bag, and other sponsored items.

Qualified* participants in the Virtual Run category (21km and 42km) will be notified about the collection of the race entitlement pack after 15th October.

*To qualify for the Physical Race, do meet the minimum fundraising amount corresponding to your selected race category.
United Square Shopping Mall, The Atrium
101 Thomson Road, Singapore 307591
No, you cannot resell the items. All items provided in our race packs (goodie bag) are meant for personal consumption, and not for resale purposes.

If you are unable to make it, kindly authorise someone to pick it up for you. Do note that the authorised person must submit the hardcopy form to us on the race pack collection day.

The organising team will not release race packs to unauthorised person without the supporting documents (authorisation form).

No. Changing of T-shirt size is strictly not allowed during the collection period. Please select your T-shirt size correctly during the registration process or update in your profile page by 31 August 2024.

We strongly encourage all to register for the race before heading down.
The confirmation email will be sent 1 ~ 2 weeks before the collection period.
Fundraising and Donations

You can share your public profile page (by clicking the social media icons) with your family and friends and ask them to support you. All donations will go to support the Singapore Cancer Society.

The total amount of funds you’ve raised and the people who donated via your page will be shown in your profile page.

When you donate to a team on their team profile page, your donation will be shared evenly amongst all members of the team. For example, if you give $500 to a team with five members, each member will "receive" $100 from your donation.

When you donate to a team member's profile page, your donation will only go to that member.

Donations made to a team member's profile page will not be distributed amongst other team members.

Whether you choose to donate to a team or team member, your total donation will be reflected in the overall amount raised by the team.

Yes. As Singapore Cancer Society (SCS) is an approved Institution of a Public Character, donations are eligible for tax deduction 2.5 times, or 250 percent, of the donation amount.

A valid FULL NRIC No./FIN/UEN is required for auto-inclusion for tax deduction purposes. Your donation details will be provided directly to Inland Revenue Authority of Singapore (IRAS) and the donation deductions will be included automatically in your individual tax assessment.

There is no need to declare the donation amount in your income tax return. IRAS will no longer accept claims for tax deduction based on tax-deductible receipts.
All e-Tax Deductible Receipts will be issued 2-3 weeks by Singapore Cancer Society (SCS) after a successful donation. We will help to submit your tax deduction to IRAS as long as you provide a valid FULL NRIC No./FIN/UEN when making the donation.
GST is not chargeable on donations.
The available payment options are via Credit Card or Debit Card only. This is done via Red Dot Payment, a secure payment platform.
Transfer of Participation and Refund of Donations
All participant slots are strictly non-transferable.
No. Registration is non-transferable, and donations are non-refundable. Instead, you can opt to change your physical category to participate in the virtual run which can be done at anytime and anywhere. Please email rac@singaporecancersociety.org.sg before the registration deadline for this change.
All donations are strictly non-refundable.
No. Registration is non-transferable, and donations are non-refundable.
All donations raised will be channelled towards funding SCS programmes and services to help the cancer community, our beneficiaries, and their families. Donations are non-refundable.

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