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FAQs

Updated on 1 May 2021
Overview Questions
SCS has been organising the RAC annually since 2009. The RAC is an annual fundraising event organised by SCS to raise funds to support our cancer community through our various programmes and services. Each year, SCS needs to raise about $20 million to fund these programmes and services. The target this year is to raise $1,200,000 from RAC 2021. Considering the COVID-19 situation, RAC 2021 will be a hybrid of a virtual and a physical race in September 2021.
The virtual race allows you to participate at any time and any place at your own convenience without having to gather at one event location at a specific date and time. Your distance and duration can be clocked using a GPS-enabled app, STRAVA, during the race period. The physical race will take place after the virtual race for the top teams/individuals with the most funds raised.
The RAC 2021 will take place between 18 September 2021, Saturday, 0000hrs and 26 September 2021, Sunday, 2359hrs. This means that your distance can be clocked at any date or time within this race period.

You can take part in the race at any place of your choice. We recommend that you can take to the park connectors (PCNs) or parks near your homes during this time due to COVID-19. You can even take part in the race within your own homes as long as you are able to track your date/time, distance, duration and route map using STRAVA (GPS-enabled app).

Remember, if you are going out for a walk, jog, or run, please be socially responsible and follow the safe distancing guidelines: Click here
Registration Questions

You can register for the race by clicking on the "Sign Up" button here, and providing your personal particulars in the registration form. There is no registration fee, but you will be asked to raise/donate a minimum amount, depending on the distance category that you wish to sign up for, to help us to fundraise. Upon registration, you will receive a confirmation email to your registered email. If it does not appear in your Inbox, do check your Spam folder.

There are 4 distance categories for you to choose from:
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Distance Category 5km 10km 21km 42km
Minimum Fundraising Target Amount (tax-deductible to donors with valid NRIC/FIN/UEN No. provided) S$30.00 S$40.00 S$50.00 S$60.00
How the Amount will Help the Cancer Community Provides 2-weeks Allowance for a Primary School child under our Education Financial Assistance Scheme Provides a return trip to the hospital for chemotherapy/ radiotherapy Provide a colorectal cancer patient with 1 weeks’ worth of ostomy bags Provides 1-month Allowance for a Primary School child under our Education Financial Assistance Scheme
You will receive an email confirmation upon successful registration. Upon reaching the minimum fundraising target amount, you will be eligible to take part in RAC.
Yes, your children can also take part in the virtual race. However, please take note that one account/email address can only be used to register for one runner. i.e. each runner will need to have an account to register for the race. Children aged 18 years old and below should be accompanied by parents or guardians and parental/guardian consent should be obtained.
Participants aged 18 years and below must have parental or guardian consent.
Yes, you can login to your account to make changes to some of your personal particulars such as mailing address and T-shirt size. We will only allow changes for personal particulars until 30 September 2021.
Change of race categories will not be allowed.
All race registrations are strictly non-transferable.
Yes, you can still take part in the race as long as you are able to track your runs via the STRAVA app. However, please note that delivery of entitlements is free of charge within Singapore only. For delivery overseas, additional charges may apply, and will only be done on a case-by-case basis.
Please note that each email address can only be used to register for the race once. To register another participant, you will have to use another email address to register.
Change of T-shirt sizes will only be allowed until 30 September 2021, when all fundraising campaigns come to a close.
Team Registration Questions

To register for a team, please select the Team Registration option and a teamcode will be issued to a new team for the rest of your Team members to use during their individual registration. Please take note that one account and email address can only be used to register for one runner. i.e. each runner will need to have an account and email address to register for the race. Each Team's minimum fundraising target is the number of participants registered multiplied by the minimum fundraising target by distance category per person. For example:

Team ABC:
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Team Name No. Of Participants Participant Distance Category Min. Fundraising Target
(to be met before eligible to take part in the race)
Team ABC 5 5km $30 each x 5 = $150
Team ABC 5 10km $40 each x 5 = $200
Team ABC 5 21km $50 each x 5 = $250
Team ABC 5 42km $60 each x 5 = $300
Total 20 390km $900
Team XYZ:
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Team Name No. Of Participants Participant Distance Category Min. Fundraising Target
(to be met before eligible to take part in the race)
Team ABC 10 5km $30 each x 10 = $300
Team ABC 10 10km $40 each x 10 = $400
Team ABC 10 21km $50 each x 10 = $500
Team ABC 0 42km $60 each x 10 = $600
Total 40 780km $1,800
As a team, all members will need to achieve the total team target amount of donations to be raised. In the event that the total team target is not reached, only individual team members who have achieved their individual target donation amount will be allowed to participate in the event. These team members would then be running as individual participants.
Entitlements Questions
Please refer to the entitlements page here.
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Distance Category 5km 10km 21km 42km
Entitlements
(upon reaching minimum fundraising target)
RAC 2021 T-shirt
Entitlements
(upon raising any fundraising amount)
Fundraiser e-Certificate
Entitlements
(upon completing the distance)
Finisher e-Certificate
Finisher Medal (10km) Finisher Medal (21km) Finisher Medal (42km)
The Fundraiser or Finisher e-Certificate will be made available for download after the event, in October 2021 for eligible participants. Please login to your account to download the e-Certificates here.
The RAC 2021 T-shirt and Finisher medal will be mailed to your registered mailing address after the event by December 2021 to eligible participants.
Refund Questions
All race entries are strictly non-refundable.
No, refunds and cancellations are strictly not allowed.
Fundraising Questions
Please refer to our step-by-step guide for fundraising here.

Your profile information will show the distance category that you have signed up for and the donation amount that you have fundraised to date. You may log in to view your profile page.

Alternatively, you may view the amount that you have fundraised by searching for your name or team name in the fundraising leaderboard here.
All funds raised will be channeled towards funding SCS programmes and services to help the cancer community, our beneficiaries and their families. No refunds of donations will be made.
There will no GST chargeable on donations.
Submission Questions
After registering, participants only need to link up their Strava accounts on the RAC website. During the race period, just launch Strava, hit record, and when you’re done with your run, hit finish to save your run! Your distance will automatically be reflected on the website. If any submissions are not reflected by the 3rd working day, please email us at rac@singaporecancersociety.org.sg or support@wobs.sg.
There is no limit to the number of submissions that you can make, as long as the walking/running activity is recorded on your STRAVA app and synced to the website during the period from 18 September 2021, Saturday, 0000hrs to 26 September 2021, Sunday, 2359hrs. Please plan your activities in advance so that you optimise your walking/running activities within this race period while staying safe.
Yes, you can have multiple activities within a single day. For example, you can submit once per day over the 9 days or you can also submit 3 times in one day. It is entirely up to you when you wish to conduct your walking/running activities as long as they are done within the race period.
Submissions can be deleted by clicking on the delete icon on your profile page, next to the record. Deleted submissions will be removed from your total distance tracker and the leaderboard. Please email us at rac@singaporecancersociety.org.sg or support@wobs.sg if you wish to do so.
Yes, you may split up the run into multiple sessions.
Tracking Progress Questions
Please click here for the distance leaderboard.

You will be able to view the distance you have completed from your profile page after logging in here. You may also view the distance that you have completed by searching for your name or team name in the leaderboard here.

Please ensure your activities are recorded on STRAVA to the race website for the data to be captured and uploaded. If any submissions are not reflected by the 3rd working day, please email us at rac@singaporecancersociety.org.sg or support@wobs.sg.

You will have to download and sign up for a STRAVA account and sync it to the race website. Please refer to the video clip here for the step by step guide on how to sign up for a STRAVA account. Please note that we need to have the date/time, distance, duration and route map of your walking/running activities.

Run, Walk, Hike, Virtual Run, Wheelchair activities can be tracked and submitted for this race. Do ensure your activity is of the correct category, as other activities will not be recorded for the event.
Screenshots Questions
Each participant should record their own activities using their own Strava app. If you are unable to do so, please email us at rac@singaporecancersociety.org.sg or support@wobs.sg with your full name, email address and partial NRIC/FIN+DDMMYYYY of your birthdate so that we can investigate further and assist you. Screenshot submissions will be processed on a case-by-case basis.
We are sorry you can’t use a treadmill screenshot submission for this race as most treadmills do not provide a date/time and route map, and will not be tracked using the Strava app. You will have to download and sign up for a STRAVA account and sync it to the race website.
We are sorry you can’t use a steps tracker or pedometer submission for this race as most steps trackers or pedometers do not provide a distance, duration and route map for a specific walking/running activity. You will have to download and sign up for a STRAVA account and sync it to the race website.

We are sorry you can’t use a screenshot of your smartwatch for an activity tracked as the smartwatch screens usually do not capture the route map. You can however, take a screenshot of the mobile app or internet app version of the activity tracked using your smartwatch after you have synced the activity, which contains the date/time, distance, duration, and route map of your activity.

Please email us at rac@singaporecancersociety.org.sg or support@wobs.sg if you do not wish to sign up for a STRAVA account but wishes to submit your screenshots using another GPS-enabled app manually.
Each team member should record their own activities using their own Strava app. If you are unable to do so, please email us at rac@singaporecancersociety.org.sg or support@wobs.sg with your full name, email address and partial NRIC/FIN+DDMMYYYY of your birthdate so that we can investigate further and assist you. We reserve the right to reject any screenshots that are duplicated submissions.
Strava App Questions

You may follow the following steps:

  1. Head to https://www.strava.com/ or download the Strava App from the below links:
  2. Sign up / log in if you already have an account. Do take note of which method you used to sign up / log in, as you will need to link it to the RAC website later using the same method!
    • Facebook
    • Google
    • Apple
    • Email address
  3. Click on authorise or enter the necessary information

You may follow the following steps:

  1. Log in to your account at https://www.raceagainstcancer.org.sg
  2. Click on upload activity
  3. Click on Link My Strava Account
  4. Click on authorise
Do ensure that the current account logged in is the correct account as the one linked to your phone! Should they be different accounts (e.g. Website linked to Facebook Strava, but phone linked to Google Strava), you may experience difficulty uploading your runs. If this occurs, please proceed to unlink the current account and relink the correct account.

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